Privacy Policy

Update Date: September 11, 2024

Effective Date: September 11, 2024

JoyTeam places great importance on the privacy rights of users. The following are our policies regarding the collection, use, and protection of your information. Please read carefully, and pay special attention to the content displayed in bold font. As our service scope expands and adjusts, we may update our privacy policy at any time without further notice. Once the updated privacy policy is published on the webpage, it will immediately and effectively replace the previous privacy policy.

1. Collection and Use of Information

1.1 When you register for JoyTeam services, JoyTeam will request that you provide personal information. For the personal information you create when using JoyTeam services, we may display it to individuals who have your email address or other identity information.

1.2 When you use JoyTeam services or visit the JoyTeam webpage, JoyTeam will automatically receive and record information from your browser and computer, including but not limited to your IP address, browser type, language used, access date and time, software and hardware feature information, the web pages you request, and JoyTeam service Cookies information, etc.

1.3 If you have installed the JoyTeam service mobile client software, JoyTeam may read your mobile device properties and storage information, including but not limited to the brand and model of the device you use, device identification code, telecommunications operator, country or region, your mobile phone number, your contact list, and your location, etc.

1.4 When you perform certain operations using JoyTeam services (for example, adding friends to your group), we may send notifications to you or others.

1.5 For the third-party application services you use on the JoyTeam service platform, JoyTeam will collect relevant information when you start the application and handle it in accordance with this privacy policy. Third-party application service providers may obtain your personal information on JoyTeam services, and their collection of information is subject to their own privacy policies.

1.6 JoyTeam will collect information about you when other users perform operations related to you, and may also obtain your personal data information from JoyTeam's associated companies, cooperative third parties, or through other legal channels.

1.7 The purpose of JoyTeam collecting and using the above information is to better operate the website and services. At the same time, JoyTeam will not view or use your business data.

1.8 We will receive and record the relevant information of the device you use, including device identifiers (IMEI, IDFA, Android ID, MAC, OAID, IMSI, and other related information), application information (application crash information, notification switch status, software list, and other related information), device parameters and system information (device type, device model, operating system and hardware-related information), and device location-related information (such as IP address, GPS/Beidou location information, and sensor information that can provide relevant information such as Wi-Fi access points, Bluetooth, and base stations). Based on the specific permissions you grant during software installation and use.

1.9 Read and write storage space, contact list, precise location, camera (camera), microphone, album (storage), calendar permissions, etc., will not be enabled by default. They will only be used to implement specific functions or services after your explicit authorization, and you can also revoke the authorization. It should be particularly pointed out that even after your authorization, we have obtained these sensitive permissions, we will not collect this information when the related functions or services do not require it.

2. Publicity and Sharing of Information

Without your consent, JoyTeam will not provide, sell, lease, share, or trade your personal information to any third party, except in the following circumstances:

2.1 To comply with legal and regulatory requirements, including providing relevant information to national authorities or their authorized units when they inquire;

2.2 To exempt you from imminent dangers to life, body, or property, or to prevent significant harm to the rights and interests of others;

2.3 To protect the rights and property of JoyTeam and its associated companies, or its users;

2.4 When you are complained of infringing intellectual property rights or other legitimate rights, it is necessary to disclose your necessary information to the complainant for complaint handling;

2.5 Only by disclosing your information can we provide you with the products and services you request, such as contact list and account password recovery services;

2.6 To facilitate you and your contact list friends to find each other, when you enable contact list matching, the system will process the mobile phone numbers in the contact list with a high-intensity encryption algorithm, match the corresponding feature codes, and display users with matching relationships to you. JoyTeam will not retain any identifiable information in your contact list. The mobile phone number data used in your contact list will be processed with a high-intensity encryption algorithm and matched through the processed feature codes.

2.7 To enable JoyTeam's partners and JoyTeam and its associated companies to provide you with services separately or jointly, and after the service ends, they will be prohibited from accessing all these information, including the information they could access before.

3. Information Security

3.1 The account you register for JoyTeam services has a password protection function to ensure the security of your personal information. Please keep your account and password information properly.

3.2 JoyTeam has corresponding technologies and security measures to ensure that the information we possess is not lost, abused, or altered. Although we have these security measures, please note that there are no "perfect security measures" on the Internet.

4. Cookies

Cookies are small amounts of data. When you do not refuse to accept cookies, cookies will be sent to your browser and stored on your computer hard disk. We use cookies to store data related to your access to JoyTeam services. When you visit or revisit JoyTeam services, we can identify your identity and provide you with better and more services by analyzing the data.

You have the right to choose to accept or refuse to accept cookies. You can refuse to accept cookies by modifying the settings of your browser. However, we need to remind you that because you refuse to accept cookies, you may not be able to use some functions of JoyTeam services that depend on cookies.

5. External Links

JoyTeam services contain links to other websites. JoyTeam is not responsible for the privacy protection measures of other websites. We may add commercial partners or co-branded websites at any time as needed, but what we provide to them will only be comprehensive information, and we will not disclose your identity.

6. Services Provided by Third Parties

This service may use third-party software or technology, the use of which has been legally authorized. Your signing of this agreement and continued use of the service are deemed as your recognition of accepting third-party software or technical services. The main usage situations are as follows:

(1) Huawei PUSH

Function: Message Push

Personal Information Involved: Application basic information, application device identifier within the application, device hardware information, system basic information, and system settings information

Privacy Policy Link: https://developer.huawei.com/consumer/cn/doc/development/HMSCore-Guides/privacy-statement-0000001050042021

(2) Xiaomi PUSH

Function: Message Push

Personal Information Involved: Device identifiers (such as IMEI, Android ID, MEID, Serial, OAID, GAID), WLAN access points

(3) OPPO PUSH

Function: Message Push

Personal Information Involved: Device identifiers (such as IMEI, ICCID, IMSI, Android ID, GAID), application information (such as application package name, version number, and running status), network information (such as IP or domain connection results, current network type)

(4) VIVO PUSH

Function: Message Push

Personal Information Involved: Device information

(5) AutoNavi Maps

Function: Geolocation

Personal Information Involved: Device identifiers (Android such as hardware serial number/Serial, IMEI, MEID, IMSI, ICCID, OAID, Android ID, GAID/AAID), IP address, location information (such as GPS, Bluetooth, and base stations), WLAN access points (such as SSID, BSSID), Wi-Fi list, device sensor information, device MAC address, network information, application information, device information

(6) Agora

Function: Audio and Video Calls

Personal Information Involved: Device type, device model, CPU information, storage information, battery level information, operating system information

7. For Your Account Security, We Need to Obtain Your Device or Software Information

For example, the configuration information provided by your mobile device, web browser, or other programs used to access our services, your IP address, and the version and device identification code used by your mobile device, device ID, user application installation list, IMEI, MAC address user data. When our native application is installed, we need to obtain the installation list information. We will associate the obtained IMEI with your device ID with your account to ensure the security of your account.

9. Contact Information

Company Name: Joyteam Global Enterprises Inc.

Registered Address: 8 The Grn Ste A Dover- 19901-3618

Usual Office Address: 8 The Grn Ste A Dover- 19901-3618

Contact Email: market@joyteam.ai